Privacy Policy

Last Updated: 06 June 2022

This privacy policy applies between you, the User of this Website and Ajay Goel Textiles Private Limited, the owner and provider of this Website. Ajay Goel Textiles Private Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.tessuti.in/terms-and-conditions.

Please read this privacy policy carefully.

Definitions and interpretation

 

1)     In this privacy policy, the following definitions are used: 

Data

collectively all information that you submit to Ajay Goel Textiles Private Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

the General Data Protection Regulation (EU) 2016/679;

Ajay Goel Textiles Private Limited, or us

Ajay Goel Textiles Private Limited, a company incorporated in India with registered number 201, 2nd Floor, Skyline House whose registered office is at 85, Nehru Place, New Delhi - 110048, India;

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by Ajay Goel Textiles Private Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ajay Goel Textiles Private Limited and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, tessuti.in, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2)     In this privacy policy, unless the context requires a different interpretation: 

a)     the singular includes the plural and vice versa;

b)     references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c)     a reference to a person includes firms, companies, government entities, trusts and partnerships;

d)     "including" is understood to mean "including without limitation";

e)     reference to any statutory provision includes any modification or amendment of it;

f)      the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3)     If you are a Persons who is "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc, we require that, before using and/or placing an order on this Site, you inform your legal guardian or parents about our Privacy Policy and require their consent by way of their registration as Users of this Site.

4)     The privacy practices of this statement apply to our services available under the domain and sub domains of the Site. By visiting this Site you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Site. 

5)     This Privacy Policy does not apply to Sites maintained by other companies or organizations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

6)     This privacy policy applies only to the actions of Ajay Goel Textiles Private Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 

7)     This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. This policy is inter alia formulated and displayed to inform you about our information collection/retention policies and practices so that you can make an informed decision in relation to the sharing of your personal information with us.

8)     By accepting the Privacy Policy and the User Agreement in registration and/or the use of the Site in general, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This Privacy Policy is effective upon acceptance in registration and/or by access by you to the Site.

Data collected

9)     Our users directly provide most of the personal data we collect when they register and use our services. Other data is collected by recording interactions and transactions made on our website. 

10)  When you purchase or fill the contact form on any of the websites owned by us or at our stores and offices, we may collect the following Data, which includes personal Data, from you:

a)     name;

b)     contact Information such as company name, email addresses, telephone numbers and postal address;

c)     other details such as, VAT or GSTIN, CIN, etc (for taxation and accounting purposes if required);

d)     in each case, in accordance with this privacy policy.

11)  When you apply for a job on our website or via an employment agency, we usually collect your contact information (name, email, phone), and any information you choose to share with us, in your introduction letter and Curriculum Vitae. If we decide to send you a job proposition, we will also ask you to provide extra personal details, as required to fulfill our legal obligations and personnel management requirements. We will not ask you to provide information that is not necessary for the recruitment process. In particular, we will never collect any information about your racial or ethnic origin, political opinions, religious beliefs, trade union membership or sexual life.

12)  We  never record or store credit card information from our customers, and always rely on trusted third-party PCI-DSS-compliant payment processors for credit card processing, including for recurring payment processing.

How we collect Data

13)  We collect Data in the following ways: 

a)     data is given to us by you;

b)     data is received from other sources; and

c)     data is collected automatically.

Data that is given to us by you

14)  Ajay Goel Textiles Private Limited will collect your Data in a number of ways, for example: 

a)     when you contact us through the Website, by telephone, post, e-mail or through any other means;

b)     When you register on our website to use or purchase one of our products, or to subscribe to one of our services or fill in one of our contact forms, you voluntarily give us certain information;

c)     when you complete surveys that we use for research purposes (although you are not obliged to respond to them);

d)     when you elect to receive marketing communications from us;

e)     when you use our services;

in each case, in accordance with this privacy policy.

Data that is collected from and/or by third parties

15)  Ajay Goel Textiles Private Limited may receive Data about you from the following third parties: 

a)     Google;

b)     Facebook;

c)     LindedIn;

16)  In order to support our operations we rely on several other Service Providers. Whenever we share data with these Service Providers, we make sure that they use it in compliance with Data Protection legislation, and that the processing they carry out for us is limited to our specific purpose and covered by a specific data processing contract. 

17)  Here is a list of the Service Providers we are currently using, why we use them, and what kind of data we share with them:

Service Provider

Purpose

Share Data

PayU
(PCI-DSS compliant)
Privacy & Security
Payment processing on tessuti.in Shared with PayU : Order details (amount, description, reference), Customer name and email 
Only stored by PayU: credit card info

Paypal 
(PCI-DSS compliant)
Privacy & Security

Payment processing on tessuti.in

Shared with Paypal : Order details (amount, description, reference), Customer name and email 
Only stored by Paypal: credit card info

Ingenico Payment Services
(PCI-DSS compliant)
Privacy

Payment processing on tessuti.in

Shared with Ingenico :Order details (amount, description, reference), Customer name and email 
Only stored by Ingenico: credit card info

Stripe
(PCI-DSS compliant)
Privacy & Security

Payment processing on Tessuti.in

Shared with Stripe : Order details (amount, description, reference), Customer name and email 
Only stored by Stripe: credit card info

Google LLC
Privacy & Security

Infrastructure and hosting, DDOS Protection

Hosted by Google : Production data from Tessuti.in and its affiliate services, including Customer Databases.

Amazon Web Services, Inc.
Privacy & Security

Infrastructure and hosting

Hosted by AWS : The Database Upgrade services, including Customer Databases currently being upgraded.

OneSignal
Privacy & Security

In-browser push notifications for Tessuti.in visitors

Shared with OneSignal : Non-personal browser data, geolocation info, language (no identifiable information)
Only stored by OneSignal: browser/mobile device IDs

Google Analytics
Privacy & Security

Anonymous website audience analysis

Shared with Google Analytics : Non-personal browser data, anonymized IP, geolocation info, language (no identifiable information)

 

Data that is collected automatically

18)  To the extent that you access the Website, we will collect your Data automatically, for example: 

a)     we automatically collect some information about your visit to the Website. When you visit our website and access our online services, we detect and store your browser language and geolocation, in order to customize your experience according to your country and preferred language. This information helps us to make improvements to Website content and navigation, and includes your IP address, the time and date of your visit, your browser version and platform, the website that referred you to our site and the frequency with which you access the Website and the way you use and interact with its content.

b)     we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

19)  Any or all of the above Data may be required by us in order to provide our products and/or services, to answer your requests, and for billing and account management reasons. Specifically, Data may be used by us for the following reasons: 

a)     internal record keeping;

b)     in order to maintain and improve of products / services;

c)     transmission by email of marketing materials that may be of interest to you;

d)     contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

e)     If you have otherwise asked to be contacted by an one of our executives / staff, we may also transfer your name, email address, phone number and company name to one of our official company reprentatives, for the purpose of contacting you to offer their assistance and services.

in each case, in accordance with this privacy policy.

20)  We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

21)  We will only correlate the data collected automatically by means of cookies with your personal data when required by law or for security purposes, if you have violated our Terms and Conditions of Use

22)  For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in: 

a)     soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.

b)     for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

c)     if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

23)  When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

24)  In order to support our operations we rely on several Service Providers. They help us with various services such as payment processing, transportation and logistics, web audience analysis, marketing and communication, etc. We may share your Data with the following groups of people for the following reasons: 

a)     any of our group companies or affiliates - to include offerings directly from our businesses on www.tessuti.in. In other cases, we may include joint offerings from www.tessuti.in and these businesses on www.tessuti.in . You can tell when a third party is involved in the offering, and we share customer information related to those offerings with the group companies / businesses that are controlled by us. We would never share your information with businesses not controlled by us unless required for functional and legal purposes.;

b)     our employees, agents and/or professional advisors - to help us fulfil your orders, requests and give customer service.;

c)     third party service providers who provide services to us which require the processing of personal data - to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions. Whenever we share data with these Service Providers, we make sure that they use it in compliance with Data Protection legislation, and that the processing they carry out for us is limited to our specific purpose and covered by a specific data processing contract.;

d)     third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments and refunds;

e)     relevant authorities - to comply with the law; facilitate the detection of crime; collection of taxes or duties; enforce or apply our agreements; or protect the rights, property, or safety of Ajay Goel Textiles Private Limited, our users, or others.;

in each case, in accordance with this privacy policy.

Security

25)  We will use technical and organisational measures to safeguard your Data. Our technical, administrative and organizational security measures are described in details as under: 

a)     Customer data is stored in a dedicated database - no sharing of data outside our dedicated servers.

b)     Data access control rules implement complete isolation between customer databases running on the same cluster, no access is possible from one database to another.

Password Security

c)     Customer passwords are protected with industry-standard PBKDF2+SHA512 encryption (salted + stretched for thousands of rounds) 

d)     Our staff does not have access to your password, and cannot retrieve it for you, the only option if you lose it is to reset it

e)     Login credentials are always transmitted securely over HTTPS

Physical Security

f)      Our servers are hosted by trusted data centers, and they must all exceed our physical security criterions:

i)      Restricted perimeter, physically accessed by authorized data center employees only

ii)    Physical access control with security badges or biometrical security

iii)   Security cameras monitoring the data center locations 24/7

iv)   Security personnel on site 24/7

Credit Card Safety

g)     When you purchase any products or services from our website, we do not store your credit card information 

h)     Your credit card information is only transmitted securely between you and our PCI-Compliant payment acquirers (even for recurring subscriptions)

Communications

i)      We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.

j)      All web connections to client instances are protected with state-of-the-art 256-bit SSL encryption.

k)     Our servers are kept under a strict security watch, and always patched against the latest SSL vulnerabilities, enjoying Grade A SSL ratings at all times.   

l)      All our SSL certificates use robust 2048-bit modulus with full SHA-2 certificates chains

26)  Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: admin@ajaygoel.in.

27)  If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

28)  Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

29)  Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

30)  You have the following rights in relation to your Data: 

a)     Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b)     Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c)     Right to erase - the right to request that we delete or remove your Data from our systems.

d)     Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

e)     Right to data portability - the right to request that we move, copy or transfer your Data.

f)      Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

31)  To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: admin@ajaygoel.in.

32)  It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

33)  This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

34)  Ajay Goel Textiles Private Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Ajay Goel Textiles Private Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

35)  We may also disclose Data to a prospective purchaser of our business or any part of it.

36)  In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

37)  Cookies are small bits of information sent by our servers to your computer or device when you access our website, and unique to you. They are stored in your browser and later sent back to our servers so that we can provide contextual content. We use them to support your activities on our website, for example your session (so you don't have to login again) or your shopping cart. Ajay Goel Textiles Private Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

38)  Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

39)  This Website may place the following Cookies:

Type of Cookie

Purpose

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

40)  You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

41)  You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

42)  It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

43)  For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

44)  You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

45)  If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

46)  Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

47)  This Agreement will be governed by and interpreted according to the law of Republic of India. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of Indian Courts.

Changes to this privacy policy

48)  Ajay Goel Textiles Private Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Ajay Goel Textiles Private Limited by email at admin@ajaygoel.in.